Privacy Policy

OutPals is the controller of the personal data you give us when you use the platform. You can reach us any time through the contact form.

Account details: your name, e-mail address, phone number, city and, if you add them, your photo, description and social links.

Activity data: the activities you publish or join, your bookings, tickets, messages to other users and reviews you write.

Payment data: the amount, date and status of your payments. Card details are handled by our payment partner and never stored by us.

Technical data: device type, browser, approximate location and how you use the platform, so we can keep it working and improve it.

To run your account, show your activities and process bookings and payments.

To send you information you need: confirmations, tickets, reminders and changes to an activity.

To keep the platform safe, prevent abuse and meet legal and accounting obligations.

To improve OutPals and, with your consent, to send you news and offers. You can withdraw that consent at any time.

Organizers see the name and ticket details of people who book their activity, so they can run the check-in and contact the group.

Participants see the organizer's public card: name, photo, description, rating and number of activities hosted.

Your phone number is never shown to other users.

Service providers that help us run the platform: hosting, payment processing, e-mail and notification delivery, maps and analytics. They may only use the data to provide that service.

Public authorities, when the law requires it.

We never sell your personal data.

Account data is kept while your account is active. After you delete it, we remove or anonymise your data, except records we must keep for accounting or legal reasons.

Payment records are kept for the period required by tax law.

You can ask for access to your data, correct it, delete it, limit how we use it, object to its use, or receive a copy in a portable format.

You can also withdraw consent for marketing messages at any time, and complain to the Polish data protection authority if you believe we handled your data incorrectly.

To use any of these rights, contact us through the contact form.

We use cookies to keep you signed in, remember your preferences and understand how the platform is used. You can manage cookies in your browser settings.

We protect your data with encrypted connections, limited internal access and regular reviews. No system is completely secure, so please use a strong, unique password.

If we change this policy we will publish the new version here and, when the change is important, tell you directly.